FAQ

1. Laginari buruz:

Contact us to confirm the details of samples ,Then it will be send with 3-7days. Samples can be free, but it’s freight collect or you pay us the shipping cost in advance.

2. About Mold:

Yes. We can design and develop new mold, and also Pre-production samples can be made before bulk production if necessary.

3. Kalitateari buruz:

 

Quality is first. We have QC team to control quality during and after production. Also about post-processing such as color spray, silk screen printing,hot stamping, decal and frosted... we will control the color difference,avoid the scratch ,pay attention to cover the bottle mouth,prevent dust with pp bag and increase logo firmness through high temperature furnace, to make sure the quality to reach the standard. 

 

4.About Compensation:

a. We will do professional package to avoid breakage. But glass as a fragile product, breakage rate under 2% is allowed by the industry. Usually we send spare products to make sure the quantity is enough.

b. In case of mass breakage or serious quality problems We will actively cooperate with the customer to find the reason and make reasonable compensation in time. 

5.About After Sales:

Our goal is long-term cooperation, so please contact us as soon as you have any problem with the order. We will try our best to solve it and develop business together with you.